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Item Summary |
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Item Summary |
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CRSE CFQTMGR
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| 1 - 3/27/2009 02:30 PM Eastern |
This one-day course focuses on forming strong relationships with upper management, learning how to communicate the expected financial returns resulting from a quality initiative, and how to sell the benefits of quality in a strategic, consultative manner. The overarching objective of this course is to enable attendees to effectively relate to top management and other non-technical decision-makers and to communicate effectively with them. For outside consultants, this enables better business development and more effective management of projects. For employees within organizations, this course focus enables them to sell their ideas and proposed projects, and enhances their career growth into positions of greater authority. Course segments focus on strategic selling, cost justification modeling, and client relationship management.
MORE RESOURCES! Take this course virtually and receive the accompanying e-book Making Change Work: Practical Tools for Overcoming Human Resistance to Change after the course.
Member Price: $605 (virtual for $450)
List/Forum/Division Price: $830 (virtual for $550) |
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| 7.00 |
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ASQ Customer Service |
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- Understand the major areas of interest and concern of top managers, including time pressures, financial responsibilities and common decision-making styles.
- Frame ideas in a manner that will pique manager's interests, using "business case" methodology.
- Avoid common pitfalls and stereotypes in communicating Quality issues.
- Use specific tools to gauge and manage "office politics" in order to build effective coalitions among managers. |
Virtual and Classroom-based |
| Quality consultants/professionals who need strategic selling skills to gain project buy-in. |
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