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Item Summary |
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Item Summary |
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ONLINE CIA01JPR
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| 1 - 4/10/2009 02:57 PM Eastern |
This course is designed to teach audit methods to determine if improvement actions are adding value, and how to audit process performance for improved efficiency. It also covers assessment techniques for generating new improvement ideas to support Six Sigma, lean, TQM, ISO 9001, and other continual improvement programs. It focuses on tactics to monitor improvement programs to ensure value-added results are achieved and sustained. An aggressive assessment program will provide the oversight and factual data management needs to make informed decisions about current and future operations. This course is designed for managers and auditors interested in making their continual improvement program effective and efficient. A desk reference PDF is included with the course, along with a Continual Improvement Perception Survey and an example of the 9004 Assessment Criteria Checklist for selected clauses. You will have 90 days to access this course.
List Price: $179.00
Member Price: $161.00 |
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| 8.00 |
Quality WBT |
ASQ Customer Service |
| 0.00 |
0.80 |
0.80 |
- Explain continual improvement to others
- Identify continual improvement actions
- Plan continual improvement assessments
- Collect continual improvement audit evidence
- Contrast necessary, value-added, and superficial types of improvement
- Distinguish between containment, corrective, preventive, and innovative improvement actions
- Appraise processes using process performance indicators
- Recognize process inefficiencies, risks, and opportunities
- Compare results to scorecard objectives
- Use data to report leading indicators
- Calculate the effect of findings on wealth (F/P matrix)
- Understand management COR interests
- Assess gaps in the organization management system
- Conduct self-assessment perception surveys and analyze results
- Implement a continual improvement assessment (CIA) program. |
Web-based/Self-paced |
| This course is designed for managers and auditors. |
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