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Item Summary |
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Item Summary |
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CRSE GPIC
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| 1 - 4/3/2009 11:30 AM Eastern |
This course is designed to provide students with the topics, direction, mentoring and case studies necessary to realize the advantages of process improvement. Process improvement initiatives are not new to organizations. However, the application of a systematic approach to change is changing even the most prestigious companies around the globe. The quality techniques associated with managing business processes have virtually changed overnight. Added to that momentum for quality is the parameter of technology driving innovation, global competition and outsourcing. The most successful organizations are those that proactively harness technology, processes and opportunities toward developing relationships that add tangible benefits to both customer and company. From the optimization of operational efficiencies, to shorter cycle time, to value added partnerships with premier customers, the philosophy and application of the principles that underlie process improvement are modifying the very nature and culture of the organizations in which we work. Those who embrace process improvement are in the best position to realize success.
Member Price: $1,175 (Virtual: $1000)
List/Forum/Division Price: $1,470 (Virtual: $1250) |
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| 32.00 |
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ASQ Customer Service |
| 0.00 |
2.40 |
2.40 |
- Study the Multiple Dimensions of Process Focus
- Analyze the "Voice of the Customer"
- Calculate "Critical to Quality" Requirements
- Evaluate "SIPOCS" and Force Field Analysis
- Assess Process Flow Structures
- Review Key Measures of Process Performance
- Observe and Compare widely used Process Methodologies
- Apply the Process Analysis Life Cycle |
Virtual and Classroom-based |
| This is an excellent course to prepare for Six Sigma Black Belt training. |
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