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Item Summary |
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Item Summary |
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CRSE L6SBBSVB
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| 1 - 4/30/2009 09:41 AM Eastern |
Deliver breakthrough business improvements and cost reductions on a project-by-project basis. Lean Six Sigma Black Belt training gives you the sophisticated management and analytical skills you need to implement the principles, practices, and technologies of Lean Six Sigma. As a bonus, the training will prepare you for the world-recognized ASQ Six Sigma Black Belt certification exam. This "transactional services" version of the Lean Six Sigma Black Belt course applies the DMAIC approach to improving processes typically found in service-oriented industries — including facility insurance, healthcare, mortgage lending, and banking. The course also focuses on administrative functions common to corporate operations. You’ll learn through common examples such as customer service processes, gage repeatability and reproducibility assessments.
Note: The design of experiments module uses Design-Ease from Stat-Ease—a user-friendly design and analysis of experiments software package. It also includes downloadable Excel templates. You will also use TRACtion® Integrated Project Management and Tracking from MoreSteam.com to support project management, tracking, and reporting. You will spend your time working through interactive practice exercises and online assessments. TRACtion® will help you and the instructor track your progress throughout the course.
Green Belt training or certification is NOT a prerequisite.
Member Price: $5,990
List/Forum/Division Price: $6,770
To register, go to: https://secure.asq.org/regform-blended.html
or see “Registration Form” under “More Information” |
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| 39.50 |
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ASQ Customer Service |
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- Execute Six Sigma DMAIC methodology.
- Compute and apply statistical techniques and analysis to characterize and optimize processes.
- Identify and eliminate dominant process variation sources.
- Design, simulate and execute experiments that depict validated improvement.
- Plan and implement control plans to maximize gains.
- Prepare and present projects to colleagues and management.
- Lead teams in applying Lean concepts and the Six Sigma DMAIC methodology to attack waste.
- Prioritize improvement activities for greatest organizational impact.
- Define improvement projects to satisfy the customer.
- Measure inputs and outputs to provide meaningful data.
- Analyze data to identify the root cause of variability, including the use of designed experiments.
- Improve processes to reduce variability.
- Control the process to prevent backsliding and consolidate the gains. |
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| Service-oriented industries such as financial services, distribution, retail, and many others. |
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