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Lean Six Sigma Green Belt for Service
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ONLINE LSSGBS01MS
Revision: 1 - 4/15/2009 01:34 PM Eastern
Description: Special Offer – Expires December 4, 2009!
Register for this training and receive the Certified Six Sigma Green Belt Handbook FREE. A $121.00 Value**

This course is designed to provide an understanding of the Lean Six Sigma Green Belt areas of knowledge. The Define-Measure-Analyze-Improve-Control methodology is presented with numerous case studies and examples drawn from service and business process applications. This version of the Lean Six Sigma Green Belt course is a “transactional services” version, which focuses the DMAIC approach to process improvement on transactional processes typically found in either service-oriented industries, including facility insurance, healthcare, mortgage lending, and banking, to name a few, or administrative functions common to corporate operations. This service version of the Lean Six Sigma Green Belt course also retains examples that are not specific to any particular services business but are nevertheless commonly experienced, e.g., customer service processes. Selected Lean Enterprise and System Dynamics concepts are integrated with Six Sigma in this course, including value stream mapping, Takt time, line balancing, standardized work, continuous flow, Little’s Law, Kaizen, quick changeovers, and pull scheduling. Because the course design has a heavy practice orientation, as much as half of your time is spent working through interactive practice exercises and online assessments. You will have 270 days to assess this course.

**Your free book will not be in your shopping cart at checkout. It will be shipped automatically after your order is received. Please allow up to 6 weeks for your book to arrive.

List Price: $2100.00
Member Price: $1890.00
 
 
Length: 85.00 Source: MoreSteam.com Contact: ASQ Customer Service
CPEs: 0.00 RU Hours: 8.50 CEU Hours: 8.50
Goals: 
- Lead teams in applying the Six Sigma D-M-A-I-C methodology to eliminate waste.
- Define improvement projects to satisfy the customer.
- Measure inputs and outputs to provide meaningful data.
- Analyze data to identify the root cause of variability.
- Improve the process to reduce variability.
- Control the process to prevent backsliding and consolidate the gains.
Delivery Method: Web-based/Self-paced
Audience: Students interested in Green Belt training or the ASQ Green Belt certification exam.
 
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