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Process Based Auditing
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CRSE PBA
Revision: 1 - 3/26/2009 03:18 PM Eastern
Description: Designed for managers and professional staff already familiar with fundamental quality auditing concepts, this one-day course focuses on business processes and how to audit them. The course is especially useful for those faced with assessing the process approach to quality management called for in ISO 9001:2008. This workshop will show you how to move your current audit program from boring to brilliant. All aspects of the audit (planning, performing, reporting and closure) are covered.

Member Price: $605
List/Forum/Division Price: $830
 
 
Length: 8.00 Source:  Contact: ASQ Customer Service
CPEs: 0.00 RU Hours: 0.60 CEU Hours: 0.60
Goals: 
- Develop process-based auditing plans specific to their organization’s requirements.
- Identify major processes associated with those goods and services.
- Know the four-box process model and six universal process affecters.
- Know how to use the “turtle diagram” to analyze a process.
- Be able to develop checklist questions from turtle diagrams.
- Understand the difference between data and conclusions in audits.
- Use data chunking to develop audit findings.
- Understand the difference between remedial and corrective action.
- See how “good” audits will produce “good” corrective action
Delivery Method: Classroom-based only
Audience: Quality auditors, inspectors, engineers, coordinators and managers; any audit participators
 
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