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Item Summary |
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Item Summary |
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CRSE RCA
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| 1 - 3/27/2009 09:14 AM Eastern |
This course will enable participants to understand root cause analysis as a procedure for ascertaining and “analyzing” the causes of problems in an effort to determine what can be done to solve or prevent them. Consisting of lectures, practice, and role-playing, this course is designed to provide attendees with an in-depth understanding of how to analyze a system in order to identify the root causes of problems.
Member Price: $1,175
List/Forum/Division Price: $1,470 |
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| 25.00 |
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ASQ Customer Service |
| 0.00 |
1.80 |
1.80 |
- Differentiate between problem solving and root cause analysis.
- Implement five steps for carrying out effective root cause analysis.
- Select from, and apply a variety of tools that support root cause analysis.
- Critique and support root cause analysis carried out by others.
- Develop possible cause generation.
- Identify and select solutions.
- Enhance problem-solving effectiveness by providing a model for in-depth analysis of problem situations.
- Clarify the difference between analytical and creative thinking, and when each is most useful.
- Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
- Expand the range of tools available for analysis of problem situations. |
Classroom-based only |
| Anyone who wants to improve their ability to solve recurring problems. |
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