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Systematic Problem Solving for Sustained Improvements with Quality Tools
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CRSE SPS
Revision: 1 - 3/27/2009 09:50 AM Eastern
Description: Are you prepared to be a part of continuous improvement (CI) in your organization? All CI programs and many standards require a corrective action/improvement process. This two-day program focuses on the concepts, quality tools, processes, and practices you need to apply a fact-based problem-solving process/tools, teamwork, consensus-building, and on-the-job application you need to succeed!

Member Price: $905
List/Forum/Division Price: $1,165

Canadian Pricing — Only for courses HELD in Canada.
Member Price: $755 USD
List/Forum/Division Price: $1,015 USD
 
 
Length: 16.00 Source:  Contact: ASQ Customer Service
CPEs: 0.00 RU Hours: 1.30 CEU Hours: 1.30
Goals: 
- Understand when to use the problem-solving process.
- Organize a problem-solving process, monitor for results, quantify the benefits, and improve the process.
- Design when and how to apply the following quality tools: brainstorming, multivoting, Pareto analysis, force-field analysis, tree diagrams, affinity diagrams, selection matrices, data selection, check sheets, run charts, flowcharting, mapping work processes, Gantt charts, cause-and-effect fishbone diagrams, histograms, block diagrams, and scatter diagrams.
- Practice working as a team member, building respect for other members, achieving team consensus, and gaining buy-in for creative, fact-based change.
Delivery Method: Classroom-based only
Audience: Any organization using continuous improvement and corrective-action systems.
 
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