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Item Summary |
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Item Summary |
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CRSE VQCP
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| 1 - 4/8/2009 05:03 PM Eastern |
Improve customer satisfaction, competitiveness, and financial performance by understanding the link between quality improvement and profits. Learn to select, manage, and strategically use Cost of Quality (CoQ) improvement projects within your organization. Surveys show a vast majority of companies either overlook or are unaware of the concept of Cost of Quality (CoQ). Quality Costs (actual plus hidden) can amount to a large proportion of sales, often 25% or more. Learn to successfully use CoQ to strategically manage your improvement projects for bottom-line results.
Member Price: $575
List/Forum/Division Price: $750 |
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| 7.50 |
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ASQ Customer Service |
| 0.00 |
0.70 |
0.70 |
- Conduct CoQ assessments.
- Manage improvement projects to increase customer satisfaction and financial performance for your company.
- Identify CoQ cost-drivers within your organization.
- Create a quality cost study. |
Virtual only |
| Anyone responsible for continuous improvement; representatives from accounting and finance |
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